UK & INTERNATIONAL SHIPPING
P&P by Trevanion & Dean
If you are unable to collect your winning lots Trevanion & Dean offer an in-house P&P service using DHL, however, this is not covered by insurance so you would need to provide your own. We will need you to confirm in writing that you wish to use this service, which can be used for both UK and international parcels. Trevanion & Dean will not be liable for making any claim. Our packing will take place from the first Thursday post sale, so it is essential that you settle your account promptly if you intend to use our service.
We are not professional packers or shippers, though will try our utmost to pack items in a correct way which will ensure items arrive safely, however Trevanion & Dean Auctioneers & Valuers will not be held responsible for making any claim. There are some items that due to their nature, size or weight we cannot post out, though we can recommend couriers who you can arrange to pick the item up from our saleroom, they will also be able to insure some items which we are unable to insure. (Some of these items are noted at the bottom of this page). Please contact us on 01948 800 202 to discuss whether your item is suitable for shipping.
Items are sent out a minimum of a week after the sale, and cannot be sent for a specific date, or sent by a specific method. We reserve the right not to post items abroad if we deem unfit.
Our prices are as follows:
DHL (please see insurance information below)
Small Box (up to 10kg) 31cm x 24cm x 24cm £25.00 + VAT (no insurance)
Medium Box (up to 10kg) 42cm x 42cm x 42cm £30.00 + VAT (no insurance)
Over 10kg POA + VAT (no insurance)
Larger Box POA + VAT (no insurance)
UK Special Delivery – Jiffy Bag
Under 2kg and under £500 value £12.00
Under 2kg and over £500 value £15.00
T&D Packing only
Small Box (up to 10kg) 31cm x 24cm x 24cm £10.00 + VAT (no insurance)
Medium Box (up to 10kg) 42cm x 42cm x 42cm £15.00 + VAT (no insurance)
Any other items POA + VAT (no insurance)
To use the fully insured Mail Boxes Etc. delivery service around the UK and the rest of the world please contact Palaini at the Altrincham branch. If you have bought from us MBE will collect from us the Friday following the auction. Please see your specific lot here on www.mbe.co.uk to request a shipping quote and if you intend to use this service please settle your account by the Thursday following the auction. Contact details for MBE delivery are:
Tel: +44 (0)161 233 0500
Items sent within the UK
We can also post small, non-brittle items, which fit into a jiffy bag, using the Royal Mail Special Delivery service for clients within the UK. Please contact us directly to obtain a quote for this service, which will depend on the worth, size and weight of the items. Our packing day will be the first Thursday post sale so it is essential that you settle your account promptly if you intend to use our service.
For larger items, here is a list of recommended carriers who travel weekly around the UK (some may travel to Europe):
T: 07936 575 988 E: firstname.lastname@example.org
T: 01948 662 952 E: email@example.com
T: 01743 242 800 E: firstname.lastname@example.org
T: 07983 221 145 E: email@example.com
T: 07854 116 861 E: firstname.lastname@example.org
T: 01582 493 099 E: email@example.com
T: 01985 844 144 E: firstname.lastname@example.org
T: 0161 233 0500 E: email@example.com
T: 07713 821 225
T: 07941 970 507 E: firstname.lastname@example.org
Items sent overseas
We look at items on an individual basis. Depending on value, the item and the country the item is being sent to. Please note we will not send glass or ceramics items overseas. If we are able to post items abroad, ALL CLIENTS WILL BE REQUIRED TO EMAIL US A DISCLAIMER, ACCEPTING RESPONSIBILITY FOR BREAKAGE OR LOSS OF THESE PARCELS, TREVANION & DEAN WILL NOT PAY OUT FOR ANY CLAIM AGAINST PARCELS SENT ABROAD.
We recommend overseas clients, use specialist couriers Mailboxes or Lumisi to send their items:
T: +44 (0) 1244 30 40 30 E: email@example.com
T: +44 (0) 161 233 0500 E: firstname.lastname@example.org
EXPORT OF GOODS: Several countries prohibit the importation of property containing materials from endangered species, such as rhino horn, ivory, coral and tortoiseshell. If you are interested in bidding on a lot containing these materials and you wish to export them, please make sure you are familiar with any relevant export or import licence.
Please note Trevanion & Dean does not ship items containing ivory to the USA.
We remind clients using the Royal Mail postage system within the UK there are certain items WHICH CANNOT BE INSURED. If your item cannot be insured with our postage, you are welcome to arrange your own courier to collect, or use one of our recommended couriers. If you want us to send the item without insurance, you must email or write confirmation that you have understood and take full responsibility for any damage to your item; until we have received this confirmation the item will not be sent. If you need to have your item insured we ask that you contact a specialist courier who can collect and pack the item themselves. (Our office is open Monday to Friday 9am-5pm and Saturdays by appointment). If you are sending a courier to collect an item and would like Trevanion & Dean to pack the item for you, please contact our office and we shall take a payment for packaging only.
Note regarding framed pictures: if a picture is glazed, Trevanion & Dean prefer NOT post the item as a whole due to potential breakage, however, with written instruction a member of our staff may be able to remove the glass before in-house packing. Alternatively, you can contact one of our recommended carriers above, who handle the transport of fine art.
Items which CANNOT be sent by Trevanion & Dean (please use your own specialist courier to collect):
WEAPONS (guns, knives, swords etc) Even though some other auction houses do agree to post these, Trevanion & Dean do not post any weapons in house, UK or abroad. We will pack these items only.
ALCOHOL higher than 70%
PERFUMES classed as flammable
Trevanion & Dean Auctioneers & Valuers reserve the right to not post an item if it falls in between any of the guidelines, and they deem it unfit to be posted.
Should you require any further information, please do not hesitate to contact us.