Shipping

Trevanion & Dean Shipping Information

PLEASE NOTE: Trevanion & Dean does not:

  • SHIP GLASS, CERAMICS or GLAZED ITEMS
  • SHIP ITEMS CONTAINING IVORY OUTSIDE THE EU
  • PAY OUT FOR DAMAGE CLAIMS INCURRED DUE TO P&P

Royal Mail & DHL

If you are unable to collect your winning lots Trevanion & Dean offer a limited in-house P&P service for small, non -breakable items during the week following the auction only.  We use Royal Mail Special Delivery for goods up to a value of £2000 weighing no more than 2kg.  We also use DHL but goods will not be covered by insurance unless requested. We remind clients using the Royal Mail postage system within the UK there are certain items WHICH CANNOT BE INSURED, please check before requesting this option.

Packing Department availability (except Wednesday)

It is essential that you settle your account promptly if you intend to use this service. This department only operates for 1 week immediately following every auction.  Items are sent out as soon as they have been packed/paid for.  We are not professional packers or shippers, Trevanion & Dean Auctioneers & Valuers will not be held responsible for any claims made due to shipping problems.  We reserve the right not to post items abroad.


Mailbox 

To use the fully insured Mail Boxes Etc service for the UK and abroad please contact Paul at the Warrington branch. Collections are made as soon as possible after the auction, usually within a week. Please contact directly for a shipping quote and ensure you settle your account to enable Trevanion & Dean to release the goods.

Warrington MBE:   Tel: 01925 659 133             Email: info@mbewarrington.co.uk


Overseas shipping

We look at requests on an individual basis, and provide quotes dependant on value, and destination.   We would also recommend overseas clients consider using specialist couriers such as Mailboxes (above) or Lumisi to send their items:

Lumisi Logistics, (Richard Tallis)
T: 01244 304 030     E: solutions@lumisi.co.uk

Export of Goods: Some countries prohibit the importation of property containing materials from endangered species, such as rosewood, rhino horn, ivory, coral and tortoiseshell.  If you intend to bid on a lot containing these materials and you wish to export them, it is essential you understand the relevant export/import licencing.


For larger items, here is a list of recommended carriers who travel weekly around the UK (some may travel to Europe):

From Start to Finish Ltd, (Roy J Brown (nationwide distribution))
T: 07872 168 211     E: fromstarttofinishltd@gmail.com

Denmans of Whitchurch, (Julian Denman)
T: 01948 662 952     E: help@denmansremovals.com

Van4us, (nationwide distribution)
T: 0845 224 0225    M:07792 204448    E: paul@van4us.co.uk

Aardvark Couriers
T: 01743 242 800     E: mail@aardvarkcouriers.co.uk

Martin Bros Removals Ltd (World wide distribution)
T: 01985 844 144     E: orders@martinbrosltd.com

AW Transport (Adam Walder)
T: 07983 221 145     E: info@aw-transport.co.uk

BJW Logistics (Barry Whitcher (travels to Europe))
T: 07854 116 861     E: bjwlogistics@btinternet.com

Alban Shipping(Adam)
T: 01582 493 099     E: adam@albanshipping.co.uk

Amanda Webb
T: 07713 821 225  

Gary Baxter
T: 07941 970 507     E: g.baxter38@btinternet.com

Exquisite Carriage, Timothy Magiera
T: 07936 575 988     E: timothy.magiera@btinternet.com


Items which CANNOT be sent by Trevanion & Dean 

WEAPONS (guns, knives, swords etc) please use your own specialist courier for collection

Trevanion & Dean Auctioneers & Valuers reserve the right to refuse shipping requests if they deem unfit.  Should you require any further information, please do not hesitate to contact us on T: 01948 800202 or email us, as below

E: accounts@trevanionanddean.co.uk or rebecca@trevanionanddean.co.uk


Trevanion and Dean Collection and Storage

Collection and Storage Applicable to Buyers

In accordance with our Terms and Conditions, all lots should be paid for and collected by 5pm on the Friday following the auction. Commission bidders should check the success of their bids and arrange payment and collection, within this time.  Trevanion and Dean are open Monday-Friday 9am – 5pm for collections and deliveries.

If you are unable to collect your winning lots in person, Trevanion and Dean offer a limited in-house postage and packaging service for small, non-breakable items.  This service can be offered the Monday, Tuesday and Friday following an auction only. 

Due to space limitations, bought items not removed by 5pm on the Friday following the auction will be removed to an external storage facility at the purchaser’s expense and charges will be applied as follows:

  • £15 + VAT administration/processing charge per invoice
  • £15 + VAT per lot, per week (regardless of size)

Goods will not be released to buyers (or their agent) until cleared funds and storage fees have been received in full by Trevanion and Dean.  

Once items have been removed to the external store, collection is strictly by appointment only.  A minimum of 24 hours’ notice must be given prior to collection.  Goods will only be released to the registered buyer.  Collection by courier/carriers will only be permitted upon receipt of written instruction from the buyer and with the agreement of Trevanion and Dean.   

Bought items not collected within six weeks may be re-sold by Trevanion and Dean (and any financial loss sustained by Trevanion and Dean must be settled by the buyer) or otherwise disposed of at Trevanion and Dean’s discretion.  Any financial surplus will belong solely to Trevanion and Dean.