Posted on: May 13, 2020

Re-opening : 1st June 2020

An important message from our Managing Director Christina Trevanion regarding the re-opening of our saleroom on the 1st June 2020.

To all our valued customers, clients and friends,

We are delighted to announce that Trevanion and Dean will be re-opening on the 1st June 2020; whilst resuming our free valuation service both remotely and at our saleroom, we will also be holding our scheduled auction on the 20th June.  I know I speak for myself and all of my team when I say that we have missed our Trevanion and Dean ‘family’ so very much and we look forward to welcoming you back again. 

We closed our doors on the 23rd March, safe in the knowledge that we were doing ‘our bit’ to protect not only the fantastic team at T&D, but the community that we serve and wider society.  Times have changed and will continue to change, but as has been shown, we can all adapt to the altered world that we now find ourselves living within.

The safety, health and well-being of our staff and customers has always been at the heart of what we do, and will continue to be a priority.  As we re-launch our services to our clients, social distancing, protective equipment and sanitiser will be a daily part of what we do, whether it be for valuations, viewing or collections, in your own home, or at the saleroom.

In accordance with Government guidelines issued yesterday (13th May 2020) we will be holding our scheduled 20th June auction, however in light of the current situation this will be held as an online auction with viewing only by pre-arranged appointment and stringently observing Covid-19 secure business guidelines.

Whilst under the lock down restrictions we have been inundated with valuation enquiries from customers, and we have been able to offer an online valuation service; something that we will continue to do.  If you are unable to attend our saleroom for a valuation, simply email images of the item or items that you would like to have valued to or alternatively if you would like to attend the saleroom with your items, please telephone in advance on 01948 800 202 to let us know when you will be arriving.

As I write this, I am reminded of a heroine of mine, Rear Admiral Grace Murray Hopper, a pioneer of the 20th century. She said “The most damaging phrase in the English language is ‘We’ve always done it this way’.”  Yes, the way we work will be different but this is a change that we are prepared to embrace in order to progress, and I know that you, our valued clients, customers and friends, will understand that the measures we will be initiating for the foreseeable future will ensure the continued safety of both you, and my team at Trevanion and Dean.

We look forward to being of assistance.

Christina Trevanion